Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • The Help section built into our Hosting Control Panel features a selection of help articles and commonly asked questions. Aimed towards resolving any common issue that you may run into, they are compiled by our support team of accomplished technicians.

  • Top quality support service

  • Instructional Video Clips

  • For those who prefer to find out how to tackle a commonly experienced problem by watching a video tutorial, we’ve added a collection of video tutorials to our Hosting Control Panel. All the video clips are concise and easy to grasp. They offer you visual presentations of different website administration techniques.

  • Intuitive help center

  • A Sixty–Minute Response Time Guarantee

  • We back up our semi–dedicated servers with a 24x7x365 customer care service and a 1–hour ticket response time guarantee. Our capable tech support engineers will be available 24 hours a day to reply to your queries and to rectify any issue that you could possibly come across. Simply open a tech support ticket from the Help section and we’ll reply right away.